Most Frequently Asked Questions

Where does the name YVONNE & GUITE come from?

YVONNE & GUITE was founded by Caroline, who has loved to bake ever since she was a child in her parents’ kitchen. Her grandmothers, Yvonne and Guite, were renowned for their cooking and baking, and hence the name for the business! While Yvonne was described by everybody in the family as a ‘gourmet-gourmand’, Guite was always focused on the healthy and beautiful side of her dishes. 

Where do you ship?

We deliver all over the UK Mainland. The UK mainland is England, Scotland and Wales and excludes the Channel Islands, the Isle of Wight, the Isle of Man, the Scilly Islands, the Scottish Highlands & Islands and Northern Ireland.
For special orders, we can arrange international shipping. Please contact us

How do you ship?

We deliver through APC next working day from Tuesday to Friday. Saturday deliveries are made by Royal Mail Special Delivery. ​
Please make sure that someone will be able to receive the delivery at the specified delivery address as our canelés are not great at travelling back and forth!

How long does it take for a order to be delivered?

Our little indulgences are usually delivered 3-4 business days after the order placement.
If you want to receive your order on a specific day, just drop us an email and we will do our best to accommodate and suit your needs.​

Will I be notified when my order is shipped?​

Yes! We will send you an email letting you know that your item has been despatched. Unless otherwise specified, you should expect to receive your product on the next day after receipt of this email. If we have sent your item tracked you will receive a tracking code which you can use to check the status of your delivery.

How long do Canelés by YVONNE & GUITE last?​

Our canelés are best savoured within 5 days after backing. They can be kept in their packaging at room temperature. 

Is there any allergy risk with canelés?

Canelés contain milk, eggs, and flour.

Why are Canelés by YVONNE & GUITE not identical?​

Behind the elegant simplicity of the product, there is a long and non-industrial process required to develop the right method to master the production of this little indulgence. One could ask how things could go wrong with milk, eggs, sugar, vanilla and rum? Very easily would the answer be. Finding the right balance between all the ingredients and the baking process that has to be consistent throughout all the batches is an arduous and at times unrewarding path. Nevertheless, Canelés are artisanal products, which explains the slight noticeable differences in terms of shape, height, colour, etc.

Can I freeze my canelés? 

Yes you can - they should last up to one month in the freezer.

Is the traditional canelé an alcoholic product?​

The traditional canelé flavoured with vanilla and rum is not an alcoholic product and can be enjoyed by children. Indeed, only a very little quantity of rum is used and canelés are cooked at high temperature during a long period of time, so alcohol evaporates and leaves only rum’s rarest aromas.